The New 5-A-Day privacy notice

This privacy notice tells you what to expect us to do with your personal information.

The New 5-A-Day website (new5aday.com) is run by Nicholas Walters as an individual, and I am the controller of the personal information described in this notice. Where this notice says “we” or “us”, it means me. There is no online shop or app connected to this website.

·       Contact details

·       What information we collect, use, and why

·       Lawful bases and data protection rights

·       Where we get personal information from

·       How long we keep information

·       Who we share information with

·       How to complain

 

Contact details

Email

contact@new5aday.com

 

What information we collect, use, and why

We collect or use the following information for running, monitoring and improving our website:

·       Website user information (including user journeys, Squarespace Analytics and cookie data)

 

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

·       Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.

·       Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.

·       Your right to erasure - You have the right to ask us to delete your personal information. Read more about the right to erasure.

·       Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.

·       Your right to object to processing - You have the right to object to the processing of your personal data. Read more about the right to object to processing.

·       Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information for running, monitoring and improving our website are:

·       Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability.[C1] 

 

Where we get personal information from

·       Directly from you

 

How long we keep information

Click here to view Data Retention Schedule.

For more information on how long we store your personal information or the criteria we use to determine this please contact us using the details provided above.

 

Who we share information with

Data processors

Squarespace

This data processor does the following activities for us: Squarespace provides comprehensive website hosting and design services for our website, including the website analytics (Squarespace Analytics) we use to understand how the site is used.

Microsoft

This data processor does the following activities for us: Microsoft provides our email service (Microsoft 365), including the contact@new5aday.com mailbox.

 

How to complain

If you have any concerns about our use of your personal information, you can make a data protection complaint to us:

Email: contact@new5aday.com

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO. 

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint